A lunch ordering solution by Libelle

How it Works

If you are a new customer, get in touch with us via lunchorders@libelle.co.nz

Once you’re in… here’s how to work through the website.

The HOME tab takes you to our landing page with a few bits of information about Libelle and your handy “HOW TO” Link.

The Ka Ora, Ka Ako Menu tab will take you through to the menu for the term. Your menu has been pre-imported with our recommended cycle but feel free to make a change in the future. Remember you will need to give us two weeks. Anything illustrated in grey can no longer be edited manually – you will need to contact us to see if we can fulfill your requirements.

Changing a meal:

  1. Move to the date you would like the desired change to occur
  2. Click on the edit button  in the top right-hand corner of that calendar date
  3. Choose the product you would like to change to from our drop-down box
  4. Select your reason for changing (this helps us understand if there is anything we can improve on)
  5. Hit save

Changing the number of meals:

  1. Repeat steps 1 and 2 for changing a meal
  2. Make the desired amendments in the correct meal size boxes (junior, intermediate, and senior meals)
  3. Don’t forget to give us a reason
  4. Hit save

Putting in Teacher only days, EOTC days, Regional holiday days

  1. Move to the date you would like the desired change to occur
  2. Hit the rubbish bin icon if you would like to cancel all meals for that day
  3. Input the reason
  4. Hit Save
Regional holidays would have the same process (all orders canceled for the day) however the reason could change;
EOTC days that only affect some students – follow steps 1-4 of the “Changing the number of meals” process

The MY ACCOUNT tab:

This page allows you to make changes to your schools’ profile and account information under the My Organisation tab along the left-hand side of the page.

This may include ADDING OF CHANGING DIETARY numbers. Please remember, you will still need to send your dietary meals classroom list with student names to your Libelle Relationship Manager to ensure the correct meals are delivered to the correct child.